Why Customer Retention Beats Acquisition: A Startup Playbook to Lower CAC, Boost LTV & Scale Predictably
Why Customer Retention Beats Acquisition for Startup Growth Startups often chase new users, pouring energy and budget into acquisition channels. While attracting customers is essential, prioritizing retention creates a compounding advantage: lower costs, steadier revenue, and stronger unit economics. Focusing on keeping customers engaged turns one-time buyers into predictable revenue streams and brand advocates. Why […]